General Terms and Conditions of Sale

Last updated on 04/02/25

ARTICLE 1 – OBJECT

The present General Terms and Conditions of Sale apply to all sales concluded on the website.

Article 2: Intellectual Property

All elements on the site, including texts, graphics, logos, sounds, photos, and animations, are the exclusive property of the Seller, except for trademarks, logos, or content belonging to other partner companies or authors.

The reproduction, distribution, modification, adaptation, retransmission, or publication, even partially, of these various elements is strictly prohibited without the express written consent of the Seller.

Any such representation or reproduction, by any means whatsoever, constitutes an infringement punishable under Articles L.335-2 and following of the Intellectual Property Code.

Article 2.1: Conditions of Use of the Site

The use of the site is reserved for strictly personal use.

Any use for commercial or advertising purposes is prohibited without the express permission of the Seller.

The site must be used in accordance with the legal and regulatory provisions in force.

Any fraudulent use of the site or any use that would contravene these GTC may result in the refusal of access to the service, without prejudice to any damages that the Seller may claim.

Article 2.2: Modification of the Conditions

The Seller reserves the right to modify the terms of use of its site at any time.

It is therefore recommended that users regularly consult the latest version of the GTC available on the site.

Article 2.3: Duration

These conditions apply for as long as the services offered by the Seller are available on the site.

ARTICLE 3 – DEFINITIONS

The terms used below shall, in these General Terms and Conditions of Sale, have the following meanings:

“Customer”: refers to the contracting party of the Seller, who warrants having the status of consumer as defined by French law and case law. As such, it is expressly provided that this Customer is acting solely for their own account and not as part of any regular or commercial activity.
“Delivery”: refers to the initial presentation of the Products ordered by the Customer at the delivery address provided when placing the order.
“Products”: refers to all products available on the website.
“Website”: refers to the website operated by the Seller identified in Article 2.
“Territory”: refers to United Kingdom (excluding Overseas Departments/Territories).

ARTICLE 4 – SCOPE

These General Terms and Conditions of Sale are reserved for consumers only, in the sense defined by law and case law, acting exclusively on their own behalf and domiciled in United Kingdom.

ARTICLE 5 – COMMENCEMENT AND DURATION

These General Terms and Conditions of Sale come into effect on the date of order confirmation.

ARTICLE 6 – ACCEPTANCE

The Customer’s acceptance of these General Terms and Conditions of Sale is indicated by their electronic signature, as evidenced by clicking the validation button.

This action signifies that the Customer has fully read and accepted these General Terms and Conditions of Sale.

ARTICLE 7 – PRODUCTS

The products offered for sale are those that appear on the website on the day the Customer consults the site.

They are offered for sale until stocks are exhausted.

ARTICLE 8 – PRICES

The prices are indicated on the website in euros, all taxes included (TTC), and delivery is free.

ARTICLE 9 – ORDERING

Placing an order on the website is subject to the procedure established by the Seller.

ARTICLE 10 – PAYMENT

Payment for purchases is made by bank card (credit or debit) such as Visa, Mastercard, American Express, Discover, JCB, and Diners Club International, as well as Google Pay, Apple Pay, and PayPal.

You must be authorised to use the selected payment method.

ARTICLE 11 – DELIVERY

Delivery is carried out by the carrier La Poste, to the address provided by the Customer when placing the order.

The Seller undertakes to deliver the products ordered by the Customer within the specified timeframes, except in cases of force majeure or where the delay is caused by the Customer.

ARTICLE 12 – RIGHT OF WITHDRAWAL

Restocking fee: £0

Shipping fees: At the customer’s expense

Return period: 14 days

Exchanges: Accepted

In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Customer has a 14-day withdrawal period from the receipt of the products to exercise their right of withdrawal without having to provide any justification or incur any penalty.

However, the return shipping costs are the responsibility of the Customer.

Below is the returns procedure:

Exchanges and returns may be made within 14 days of receiving your order.

If you wish to exercise this right, please contact us providing as much detail as possible regarding your situation and your request.

Below is the process:

A. You wish to return or exchange an item that does not suit you.

- Ensure you are within the 14-day period.

- Please return the item in its original packaging where possible: missing or damaged packaging may count towards the loss in value deducted from your refund.

- You may try the item on as you would in a shop; if it has been worn beyond simply trying it on, or used, we will deduct its loss in value from your refund, up to its full price.

Then contact us (photos of the product are optional but speed things up) via the contact form, by email at contact@old-money-outfits.co.uk, or by post at 15 rue des Halles, 75001, Paris, France.

You will receive a returns form which must be completed and included in your parcel.

This form can also be downloaded from your customer account.

If you do not have access to a printer, simply copy all the information from the returns form onto a piece of paper and include it in your parcel.

Also, ensure that you include the following:

- Your order number.
- The names of the items being returned.
- Your request (refund, voucher, or exchange).

Then, send the product to the address indicated on the returns form (please note that return shipping costs are your responsibility).

Once the item is received, it will be inspected and, based on your request, it will be exchanged or refunded.

Please note that we reserve the right to refuse returns that were not notified to us within the cancellation period. If an item has been handled beyond what is necessary to establish its nature, characteristics and functioning (used, worn beyond simply trying it on, washed, damaged or incomplete), we will deduct its loss in value from the refund, up to its full price.

Once we have received and inspected the return, you will receive a confirmation email stating the amount refunded.

The refund will be made no later than 14 days after we receive the goods back or, if earlier, after you provide evidence that you have sent them, using the same payment method you used for the order. Until we have received either, no refund is due.

Model cancellation form

To Damien Riou EI, 15 rue des Halles, 75001 Paris, France, contact@old-money-outfits.co.uk:

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate.

If you requested an exchange, you will also receive a confirmation email and a new tracking number.

B. You wish to return an item that is defective.

We do everything possible to ensure that each item is of the highest quality and arrives in excellent condition.

Nevertheless, if there is any problem, we apologise in advance.

In such cases, please follow these steps:

- Fill in the contact form and attach photos of the product. These should show the entire product as well as the defects.

- Do not clean the item, even if it has a stain or defect; regardless of the defect, please inform us before doing anything, so that we can assess the defect.

- Your request will be processed within 48 hours.

- You will have the choice between a refund, a voucher, or an exchange.

Your satisfaction is our highest priority.

C. Items That Cannot Be Returned

Certain products, due to their nature, cannot be legally returned. This includes sealed goods which are not suitable for return due to health protection or hygiene reasons, if they were unsealed after delivery.

ARTICLE 12 Bis – DELIVERY TIMES

Below are the delivery times:

A) For United Kingdom

To process your order, prepare it and finally dispatch it, our lead times are as follows: we require approximately 1 to 2 days for dispatch (Monday to Friday) and 6 to 11 days for delivery (Monday to Friday), for a total delivery time of 7 to 13 days.

Please note that we do everything possible to ensure that orders are processed as quickly as possible.

However, these times do not account for possible strikes, delays, or other events beyond our control.

ARTICLE 13 – WARRANTIES

Under the Consumer Rights Act 2015, the goods we sell must be of satisfactory quality, fit for purpose and as described. If they are not, you are entitled to reject them and get a full refund within 30 days of delivery; after that, you are entitled to a repair or a replacement and, if this is not possible or does not solve the problem, to a price reduction or a refund. A fault that appears within six months of delivery is presumed to have existed at delivery. You can bring a claim up to six years after delivery (five years in Scotland).

These statutory rights cannot be excluded or limited.

ARTICLE 14 – LIABILITY

The Seller disclaims any liability for damages resulting from improper use of the purchased product or for damages caused by use not in accordance with safety standards.

ARTICLE 15 – PERSONAL DATA

The Seller retains the personal data provided by the Customer in accordance with legal obligations (accounting, invoicing, etc.).

The Customer has the right to access, modify, and delete the data concerning them.

ARTICLE 16 – DISPUTES

Any dispute relating to the existence, interpretation, execution, or termination of the contract concluded between the Seller and the Customer may, failing an amicable settlement, be brought before the courts of the part of the United Kingdom where the Customer lives (England and Wales, Scotland or Northern Ireland).

However, it is also possible to resort to a mediator.

Below are the mediator’s details:

Website: https://www.mediateurfevad.fr/

Postal address: Médiateur de la consommation FEVAD – BP 20015 – 75362 PARIS CEDEX 8

ARTICLE 17 – LANGUAGE OF THE CONTRACT

These General Terms and Conditions of Sale are drafted in English.

If they are translated into one or more foreign languages, only the English text shall be authoritative in the event of a dispute.

ARTICLE 18 – FRAUD

In the event of attempted fraud, unauthorised payment, or any other illegal act, your information will be provided to the relevant authorities.

ARTICLE 19 – DATA PROTECTION COMMITMENT

We are committed to protecting your data as best we can.

Our site is secured with HTTPS and an SSL certificate, our database and all its information are encrypted, and all software used to maintain the functionality of the site is regularly updated.

We also take great care in selecting the platforms we use to avoid such situations.